Are you a skilled Systems Administrator with a passion for technology and problem solving? As a Systems Administrator at Crosspoint Human Services, you will play a vital role in maintaining secure, reliable, and efficient I.T. systems that support our mission and daily operations. From managing infrastructure to providing user support, this position is key to helping our team stay connected and productive.

Responsibilities and Duties

Duties include but are not limited to:

• Install and maintain network and system updates.
• Set up computers and equipment for new employees.
• Manage user accounts, passwords, and system access.
• Provide technical support in person, remotely, or by phone.
• Work with multidisciplinary teams to implement and support new software and technology solutions.

Schedule: Monday through Friday 8Am to 5PM with on-call responsibilities

Job Requirements:

• Requires a Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience in an IT related field.
• Minimum of 3 years experience in an IT related field.
• Experience with cloud networking solutions (e.g. Azure), network monitoring tools and virtualized environments, preferred.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a dedicated and compassionate Child Counselor to join our team and make a meaningful impact in the lives of children affected by domestic violence and homelessness. In this role, you will provide counseling services using a trauma-informed approach that supports children's emotional, behavioral, and developmental well-being, helping them navigate challenges in a safe, supportive, and nurturing environment.

Responsibilities and Duties

Duties include but are not limited to:

• Provide support, counseling, and advocacy to help children and families address immediate needs and build stability.
• Partner with children and families to create personalized service plans, track progress, and adjust goals as needed.
• Build strong relationships with local school districts to support children's success and well-being.
• Plan and coordinate social, recreational, and educational activities that encourage growth connection, and confidence.
• Deliver engaging community presentations that raise awareness about the impact of domestic violence and homelessness on children.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training and 20 hour Illinois certified PAIP training.

Job Requirements:

• Requires Bachelor’s degree in social services or related field, or equivalent in life and/or professional experience.
• Two years’ experience with children and domestic violence preferred.
• Must have a valid drivers license and automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a Peer Support Specialist with lived experience of mental health challenges and/or substance use recoveryto support individuals in building trust, accessing services, and strengthening their path to recovery and stability. This role is grounded in support principles and values the power of shared experience to foster hope and connection. The Peer Support Specialist will work closely with participants and Crisis Counselors to promote engagement, self‑advocacy, and continuity of care.

Responsibilities and Duties

Duties include but are not limited to:

• Provide supportive services during crisis response to the person served, their families, and community partners.
• Work collaboratively with the Crisis Intervention Counselor to advocate for and best support individuals who are experiencing a crisis.
• Provide follow-up contact to individuals served.
• Provide guidance and mentorship to individuals to help them access support.

Schedule: Part time Saturday and Sunday 8PM to 8AM

Job Requirements:

• High School Diploma or GED or bachelor's degree
• Lived experience of mental health and/or substance use recovery is required
• Requires a valid drivers license and proof of automobile insurance

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking an energetic, dependable, and creative Manager to supervise the operations and teaching staff of our DCFS licensed Early Learning Center.   This role is ideal for someone who enjoys modeling new approaches for existing teaching staff, engaging with parents, and collaborating with other community providers.

Responsibilities and Duties

Duties include but are not limited to:

• Marketing the Center to maximize enrollment
• Timely submission of State required documentation
• Accurate reconciliation of attendance and billing to increase the financial sustainability of the Center
• Maintain a safe and clean environment

Schedule: Monday through Friday 8:30 a.m. to 5:30 p.m. with an hour lunch break

Job Requirements:

• Associate's degree in child development or early childhood education with Gateways to Opportunity Level I Illinois Director Credential, 3 semester hours in childcare administration, leadership, or management, or 3 points of credential-approved training in childcare administration, leadership or management.
• Knowledge of DCFS licensing standards, CFACFP, and CCAP
• Ability to work a flexible schedule
• Valid driver's license, proof of automobile insurance, and reliable transportation

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a strong technical software support person to be the frontline resource for troubleshooting software issues. The ideal candidate will provide expert support while working closely with internal staff and teams. If you like to help users be successful with technology, enjoy teaching and problem solving join our team!

Responsibilities and Duties

Duties include but are not limited to:

• Oversee efficiency, maintenance and optimization of software systems ensuring they function smoothly
• Manage the integration and deployment of new software, hardware and technology as needed
• Provide training and support to staff on software, hardware and IT procedures
• Troubleshoot and resolve software, hardware and network-related issues
• Maintain and monitor software and network security as it relates to access

Schedule: Monday through Friday with on-call responsibilities

Job Requirements:

• Requires a Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience in software system design and support
• Minimum of 3 years’ experience with Microsoft Windows Server and general IT systems administration
• Knowledge of electronic health records (HER) systems, hardware setup and configuration, network operations, Office 365 administration and Microsoft products
• Requires a valid drivers license and proof of automobile insurance

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a caring, dependable, and enthusiastic Teacher’s Aide to support classroom instruction and help create a positive learning environment for children ages 18 months to 5 years old. This role is ideal for someone who enjoys working with children, collaborating with educators, and making a meaningful impact each day.

Responsibilities and Duties:

Duties include but are not limited to:

• Assist the teacher in providing a developmentally appropriate early childhood education program
• Guide children in the development of social and self-help skills
• Provide support to the teacher as they conduct assessments of each child’s progress in the classroom
• Ensure the safety of each child
• Maintain accurate record keeping

Schedule: Monday through Friday

Job Requirements:

• Requires a high school diploma
• One year work experience in human services, child development, or related field is preferred
• Requires a valid drivers license and proof of automobile insurance

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a compassionate and skilled Crisis Counselor to support individuals experiencing emotional distress, trauma, or life challenges. In this vital role, you will provide immediate, empathetic, and professional intervention, helping individuals regain stability, safety, and hope during some of their most difficult moments. If you are driven by purpose and committed to making a meaningful difference, join our team.

Responsibilities and Duties:

Duties include but are not limited to:

• Completing crisis assessments, specialized assessments, and additional forms in the electronic health record
• Documenting services in the electronic health record in a timely manner
• Facilitating linkage between individuals served and the appropriate Crosspoint program staff
• Acting as a member of the interdisciplinary team

Schedule: Monday through Friday 8 a.m. to 5 p.m. with alternating weekends 8 a.m. to 8 p.m.

Job Requirements:

• Requires a Bachelor’s degree in psychology, social work, or related human services field.
• One year of mental health experience is preferred.
• Requires the ability to work a flexible schedule.
• Requires a valid drivers license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Join a team committed to supporting and empowering individuals, families, and groups through evidence-based therapy that promotes mental wellness and fosters meaningful growth. Crosspoint Human Services is seeking a compassionate Mental Health Therapist that will work directly with those we serve to provide therapeutic services in a supportive and collaborative environment. From assessments and treatment planning, to facilitating therapeutic sessions, you will use evidence-based approaches to guide those we serve toward meaningful progress and lasting change.

Responsibilities and Duties

Duties include but are not limited to:

• Completing comprehensive assessments to guide individualized treatment recommendations.
• Completing timely, accurate clinical documentation that meets all regulatory standards.
• Providing individual, family, and/or group therapy grounded in evidence-based practices and a person-centered approach.
• Actively participating in supervision, case consultations, and interdisciplinary team meetings.

Schedule: Monday through Friday.

Job Requirements:

• Requires a Master's degree in counseling or a related field.
• Requires more than one year of work experience.
• Excellent communication and interpersonal skills in working with those we serve and colleagues.
• Proficient in therapeutic processes, treatment planning, and counseling methodologies.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Be the bridge to safety and stability for those in need. As a Domestic Violence and Shelter Programs Care Coordinator you will work directly to provide service coordination for individuals who are homeless or survivors of domestic violence. In this role, you will ensure individuals receive safe, therapeutic, and empowering support as they navigate critical life transitions.

Responsibilities and Duties

Duties include but are not limited to:

• Completing comprehensive assessments and collaborating with individuals served to develop a care plan that is tailored to their unique needs and goals.
• Facilitating individual and group support that promotes growth, safety, and empowerment.
• Maintaining accurate and timely documentation of services provided.
• Participating as a member of the interdisciplinary team to ensure comprehensive coordination of care.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• Bachelor's degree in social work, counseling, human services, psychology, or related field.
• Two years work experience in the human services field is preferred.
• Excellent organizational and time management skills.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Join a team committed to housing stability, compassion, respect, and community impact. The Permanent Housing Program Coordinator provides professional services to individuals who are experiencing homelessness, or individuals who are facing housing insecurity, in a safe, therapeutic manner. This position provides community-based direct care, service coordination, and support to individuals located within the community.

Responsibilities and Duties

Duties include but are not limited to:

• Ensure ongoing program compliance according to the regulatory standards of the housing program and grant requirements administered by the program.
• Maintain accurate and complete client and program records to ensure all grant requirements are met, documentation is properly completed, and reports are submitted in a timely manner.
• Foster and maintain positive, professional relationships with area property management owners, companies, and housing authorities.
• Conduct client intakes, assessments, and complete all required documentation in compliance with program standards.
• Develop and implement individualized serve plans in collaboration with program participants, aligned with their goals, strengths, and desired outcomes.
• Participate and actively collaborate with the interdisciplinary team to ensure program participants receive the support and resources they need for long-term success.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training, and training on trauma-informed, culturally responsive approaches to supporting individuals experiencing homelessness or facing housing insecurity.

Schedule: Monday through Friday

Job Requirements:

• Requires a Bachelor's degree or equivalent life and/or professional experience.
• Two year work experience in the human service field is preferred.
• Excellent assessment, counseling, and training skills.
• Knowledge of housing insecurity, homelessness, and related housing assistance programs and grants.
• Valid driver's license and proof of auto insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Make a meaningful impact by helping break the cycle of violence. The Partner Abuse Intervention Co-Facilitator plays a key role in delivering group-based interventions that provide structured support. Through group facilitation, assessment, and orientation, you will help promote accountability, support safer relationships, and create safer outcomes for those involved.

Responsibilities and Duties

Duties include but are not limited to:

• Co-facilitate group sessions using a trauma-informed focused approach.
• Maintain compliance with state and program guidelines.
• Monitor and report participant progress in accordance with program requirements.
• Complete required number of service hours per month.
• Actively promote the program and maintain positive relationships with referral sources and community partners.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training and 20 hour Illinois certified PAIP training.

Job Requirements:

• Requires Bachelor's degree or equivalent life and/or professional experience.
• Two years work experience in the areas of social work, trauma informed care, or domestic violence.
• Knowledge of the dynamics of intimate partner violence and/or victim services.
• Ability to work flexible hours including some weekends and evenings.
• Valid driver's license and proof of auto insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a dedicated and compassionate Domestic Violence Shelter Manager to lead and support a team providing critical services to women and children affected by domestic violence, homelessness, and co-occurring disorders. You will provide clinical supervision, oversee service delivery, and ensure services are delivered safely, confidentially, and therapeutically, while maintaining compliance with state and federal regulations.

Responsibilities and Duties

Duties include but are not limited to:

• Ensure 24/7 shelter shift coverage to provide continuous support for residents.
• Oversee accurate and timely completion of program documentation and reporting.
• Actively participate in continuous quality improvement initiatives to enhance the program and its effectiveness.
• Conduct supervision, coaching, and professional development for staff, fostering growth in technical skills, work management, communication, and conflict resolution.
• Coordinate and facilitate team meetings to promote collaboration and effective service delivery.
• Work collaboratively within the interdisciplinary team to support the success of the program.

Job Requirements:

• Requires Bachelor’s degree or equivalent in life and/or professional experience.
• Minimum two year supervisory experience preferred.
• Ability to provide supervision and guidance to empower those supervised, offer constructive criticism, and address interpersonal barriers and strengths.
• Valid Driver's License and automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is seeking compassionate and energetic professionals to deliver high-quality care and meaningful support to individuals with diverse needs, including developmental disabilities, mental illness, and other health conditions. In this role, you will help individuals build independence while ensuring their safety, comfort, and well-being. Your dedication will foster a culture of respect and belonging, where individuals feel valued every day. You will make a meaningful and lasting impact through individualized care, attentive monitoring, and compassionate assistance.

Crosspoint prioritizes the safety of our team members and the individuals we serve. We provide comprehensive training and coaching that equips staff with the necessary skills they need to succeed, including, but not limited to, First Aid and CPR, basic health and safety practices, emergency response procedures, individualized support strategies, documentation, communication, advocacy, and so much more!

Responsibilities and Duties

Duties include but are not limited to:

• Promoting socialization through community outings and individualized one on one outings with individuals served.
• Ensure the health and safety of individuals served while promoting independent living skills in the community and in the home.
• Assist with and teach activities of daily living.
• Actively participate as a valued member of the individuals served treatment team.

Crosspoint Human Services offers a variety of shifts, with shift differentials available for eligible positions.

First Shift: 8 a.m.- 4 p.m. with alternating weekends (8 a.m.- 8 p.m.)

First Shift: 8 a.m.- 4 p.m. - Monday through Friday

Second Shift: 4 p.m-12 a.m.

Third Shift: 12 a.m.-8 a.m. with alternating weekends (8 p.m.-8 a.m.)

No DSP certification? No problem! Crosspoint Human Services offers comprehensive on the job training to become a DSP in 90 days.

You must meet the following requirements for consideration:

• Requires a high school diploma or GED
• Must be at least 21 years of age
• Must have a valid drivers license and automobile insurance

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services
Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Are you passionate about creating safe, supportive spaces for individuals and families? As a Shelter Specialist, you will provide essential support to individuals and families experiencing domestic violence and/or homelessness. In this role, you will help maintain a safe and welcoming environment, respond to individual needs, and provide confidential support using a trauma-informed approach. This role offers the opportunity to make a meaningful difference while promoting safety, dignity, and empowerment.

Responsibilities and Duties

Duties include but are not limited to:

• Provide a safe, clean, and supportive environment for shelter residents.
• Maintain positive, supportive, and respectful relationships with all shelter residents.
• Collaborate with the interdisciplinary team to address the needs of individuals served.
• Stay informed about community resources to effectively connect individuals served to appropriate services and supports.

This position offers a variety of shifts, including 1st, 2nd, and 3rd.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• High school diploma or GED
• Work experience in domestic violence, social services, human services or related field preferred.
• Possess the temperament to work closely with individuals and families experiencing domestic violence, homelessness, and co-occurring disorders in a therapeutic milieu.
• Ability to work flexible hours including some weekends.
• Valid driver's license and proof of auto insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is hiring caring, dedicated professionals to provide quality, person-centered support to individuals with diverse needs, including developmental disabilities, mental illness, and other health conditions. In this vital role, you will empower individuals to live as independently as possible while ensuring their safety, comfort, and well-being.

Responsibilities and Duties

Duties include, but are not limited to:

• Complete comprehensive assessments and collaborate with individuals served to develop a care plan that is tailored to their unique needs and goals.
• Provide assistance and ongoing support for obtaining and maintaining a safe, stable living environment.
• Provide or arrange for employment, vocational support, and skills training.
• Provide or assist in arranging for needed support services.
• Work closely with members of the interdisciplinary team to coordinate care.

Job Requirements:

• Requires a Bachelor's degree in counseling or related field.
• Knowledge of serious mental illness, addictions and developmental disabilities.
• Excellent assessment, counseling and training skills.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Are you passionate about supporting survivors of domestic violence and helping them navigate complex systems? Join our team as a Domestic Violence Legal Advocate and make a meaningful difference in the lives of survivors. The Domestic Violcence Legal Advocate will offer information about the legal system and the Illinois Domestic Violence Act to survivors and their families. You will help survivors understand their legal rights, provide hands-on support with paperwork and court processes, and connect individuals to critical resources. In this role, collaboration and a commitment to advocacy are key to helping individuals access the resources and support they need.

Responsibilities and Duties

Duties include but are not limited to:

• Provide support, referrals, and assistance to individuals served.
• Collaborate with internal team and external partners to ensure individuals receive appropriate support and resources.
• Accompany individuals to court and attend court proceedings as needed.
• Provide information and guidance regarding the legal system and the Illinois Domestic Violence Act.
• Serve as a liaison between the agency, the criminal justice system, and local law enforcement.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• Requires Bachelor’s degree in social services or related field, or equivalent in life and/or professional experience.
• Minimum three years work experience in domestic violence, legal area or human services field preferred.
• Excellent assessment, counseling, and training skills.
• Valid Driver's License and automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.