The Director of Development, Marketing, and Quality Improvement plays a critical role in advancing the agency's mission by leading comprehensive fundraising and marketing strategies that inspire community engagement and support. This position oversees donor development, communications, brand stewardship, and business development while building meaningful relationships in the community. The ideal candidate is a collaborative leader with deep technical expertise and a passion for building high-performing teams by blending creativity with our mission and vision to expand our impact.

Responsibilities and Duties:

Duties include but are not limited to:

• Develop and implement a comprehensive annual fundraising plan
• Develop and execute a strategic marketing and communications plan
• Collaborate to oversee the development of website content, social media platforms, newsletters and promotional materials
• Oversee data collection, analysis and reporting systems
• Support best practice documentation and service delivery standards
• Supervise outreach and quality improvement staff

Schedule: Monday through Friday; flexibility required in accordance with events and community outreach requirements.

Job Requirements:

• Requires a Bachelor’s degree in public administration, business administration, non-profit management, healthcare administration, marketing, or related field preferred
• Minimum of 5 years progressive leadership experience in nonprofit management, healthcare, or human services.
• Demonstrated fundraising and grant management
• Strong strategic planning and analytical skills

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a compassionate and skilled Crisis Counselor to support individuals experiencing emotional distress, trauma, or life challenges. In this vital role, you will provide immediate, empathetic, and professional intervention, helping individuals regain stability, safety, and hope during some of their most difficult moments. If you are driven by purpose and committed to making a meaningful difference, join our team.

Responsibilities and Duties:

Duties include but are not limited to:

• Completing crisis assessments, specialized assessments, and additional forms in the electronic health record
• Documenting services in the electronic health record in a timely manner
• Facilitating linkage between individuals served and the appropriate Crosspoint program staff
• Acting as a member of the interdisciplinary team

Schedule: Monday through Friday 8 a.m. to 5 p.m. with alternating weekends 8 a.m. to 8 p.m.

Job Requirements:

• Requires a Bachelor’s degree in psychology, social work, or related human services field.
• One year of mental health experience is preferred.
• Requires the ability to work a flexible schedule.
• Requires a valid drivers license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to an inclusive work environment for all our employees.

Join a team committed to supporting and empowering individuals, families, and groups through evidence-based therapy that promotes mental wellness and fosters meaningful growth. Crosspoint Human Services is seeking a compassionate Mental Health Therapist that will work directly with those we serve to provide therapeutic services in a supportive and collaborative environment. From assessments and treatment planning, to facilitating therapeutic sessions, you will use evidence-based approaches to guide those we serve toward meaningful progress and lasting change.

Responsibilities and Duties

Duties include but are not limited to:

• Completing comprehensive assessments to guide individualized treatment recommendations.
• Completing timely, accurate clinical documentation that meets all regulatory standards.
• Providing individual, family, and/or group therapy grounded in evidence-based practices and a person-centered approach.
• Actively participating in supervision, case consultations, and interdisciplinary team meetings.

Schedule: Monday through Friday.

Job Requirements:

• Requires a Master's degree in counseling or a related field.
• Requires more than one year of work experience.
• Excellent communication and interpersonal skills in working with those we serve and colleagues.
• Proficient in therapeutic processes, treatment planning, and counseling methodologies.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Be the bridge to safety and stability for those in need. As a Domestic Violence and Shelter Programs Care Coordinator you will work directly to provide service coordination for individuals who are homeless or survivors of domestic violence. In this role, you will ensure individuals receive safe, therapeutic, and empowering support as they navigate critical life transitions.

Responsibilities and Duties

Duties include but are not limited to:

• Completing comprehensive assessments and collaborating with individuals served to develop a care plan that is tailored to their unique needs and goals.
• Facilitating individual and group support that promotes growth, safety, and empowerment.
• Maintaining accurate and timely documentation of services provided.
• Participating as a member of the interdisciplinary team to ensure comprehensive coordination of care.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• Bachelor's degree in social work, counseling, human services, psychology, or related field.
• Two years work experience in the human services field is preferred.
• Excellent organizational and time management skills.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is seeking a Community Day Services Supervisor to oversee staff development, coordinate daily operations, and ensure the delivery of safe, high-quality services. This role includes leading daily scheduling efforts, facilitating staff training, and collaborating with the Community Day Services' Team on program development and implementation. The Community Day Services Supervisor will play a key role in service design and implementing strategies that promote safety, quality, and meaningful outcomes.

Responsibilities and Duties

Duties include but are not limited to:

• Providing supervision to guide the growth and development of assigned staff.
• Promoting a positive and supportive work environment.
• Work collaboratively within the interdisciplinary team to support the development and success of the program.
• Maintain safe and sanitary conditions in all program areas.
• Collaborating with Community Day Services' Team members to provide skill-building opportunities for individuals served.

Schedule: Monday through Friday with no on-call responsibility.

Job Requirements:

• Requires a Bachelor's degree or related work experience.
• Supervisory experience is preferred.
• Ability to guide, motivate, and support a team.
• Working knowledge of state and federal regulations.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to created an inclusive work environment for all our employees.

Make a meaningful impact by helping break the cycle of violence. The Partner Abuse Intervention Co-Facilitator plays a key role in delivering group-based interventions that provide structured support. Through group facilitation, assessment, and orientation, you will help promote accountability, support safer relationships, and create safer outcomes for those involved.

Responsibilities and Duties

Duties include but are not limited to:

• Co-facilitate group sessions using a trauma-informed focused approach.
• Maintain compliance with state and program guidelines.
• Monitor and report participant progress in accordance with program requirements.
• Complete required number of service hours per month.
• Actively promote the program and maintain positive relationships with referral sources and community partners.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training and 20 hour Illinois certified PAIP training.

Job Requirements:

• Requires Bachelor's degree or equivalent life and/or professional experience.
• Two years work experience in the areas of social work, trauma informed care, or domestic violence.
• Knowledge of the dynamics of intimate partner violence and/or victim services.
• Ability to work flexible hours including some weekends and evenings.
• Valid driver's license and proof of auto insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Make a difference in young children's lives! As an Early Learning Center Teacher, you will create a safe, supportive, and stimulating environment for children ages 15 months to 5 years old. You will support social, cognitive, and physical development through hands-on, creative activities that build social, cognitive, and physical skills. In this role, you will work collaboratively with the Early Learning Center Team to support each child's growth.

Responsibilities and Duties

Duties include but are not limited to:

• Maintain a clean, safe, and orderly classroom environment.
• Conduct assessments and screenings to monitor children's developmental progress.
• Implement assigned curriculum and develop age-appropriate lessons for children ages 15 months to 5 years.
• Organize, prepare, and maintain teaching materials for classroom activities.
• Follow all health and safety protocols.

Schedule: Monday through Friday

Job Requirements:

• Be at least 19 years of age and have a high school diploma or equivalency certificate (GED) in addition, the early childhood teacher shall have achieved: 1. An Associate degree in Early Childhood Education, or 60 semester hours: with at least 6 semester hours in Early Childhood. 2. The completion of a Child Development credentialing program. CDA credential of 120 hours of professional development courses along with a portfolio. 3. An Associate or Baccalaureate degree with at least 6 semester hours in Early Childhood. 4. A combination of approved hours of experience and education: One year (1,560 clock hours) of child development experience in a nursery school, kindergarten, or licensed day care center and 30 semester hours of credits from an accredited college or university with six semester hours in courses related directly to childcare and/or child development, from birth to age six.
• On year of work experience in human services, child development, or related field preferred.
• Knowledge of DCFS licensing.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is seeking compassionate and energetic professionals to deliver high-quality care and meaningful support to individuals with diverse needs, including developmental disabilities, mental illness, and other health conditions. In this role, you will help individuals build independence while ensuring their safety, comfort, and well-being. Your dedication will foster a culture of respect and belonging, where individuals feel valued every day. You will make a meaningful and lasting impact through individualized care, attentive monitoring, and compassionate assistance.

Crosspoint prioritizes the safety of our team members and the individuals we serve. We provide comprehensive training and coaching that equips staff with the necessary skills they need to succeed, including, but not limited to, First Aid and CPR, basic health and safety practices, emergency response procedures, individualized support strategies, documentation, communication, advocacy, and so much more!

Responsibilities and Duties

Duties include but are not limited to:

• Promoting socialization through community outings and individualized one on one outings with individuals served.
• Ensure the health and safety of individuals served while promoting independent living skills in the community and in the home.
• Assist with and teach activities of daily living.
• Actively participate as a valued member of the individuals served treatment team.

Crosspoint Human Services offers a variety of shifts, with shift differentials available for eligible positions.

First Shift: 8 a.m.- 4 p.m. with alternating weekends (8 a.m.- 8 p.m.)

Second Shift: 4 p.m-12 a.m.

Third Shift: 12 a.m.-8 a.m. with alternating weekends (8 p.m.-8 a.m.)

No DSP certification? No problem! Crosspoint Human Services offers comprehensive on the job training to become a DSP in 90 days.

You must meet the following requirements for consideration:

• Requires a high school diploma or GED
• Must be at least 21 years of age
• Must have a valid drivers license and automobile insurance

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services
Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Are you passionate about creating safe, supportive spaces for individuals and families? As a Shelter Specialist, you will provide essential support to individuals and families experiencing domestic violence and/or homelessness. In this role, you will help maintain a safe and welcoming environment, respond to individual needs, and provide confidential support using a trauma-informed approach. This role offers the opportunity to make a meaningful difference while promoting safety, dignity, and empowerment.

Responsibilities and Duties

Duties include but are not limited to:

• Provide a safe, clean, and supportive environment for shelter residents.
• Maintain positive, supportive, and respectful relationships with all shelter residents.
• Collaborate with the interdisciplinary team to address the needs of individuals served.
• Stay informed about community resources to effectively connect individuals served to appropriate services and supports.

This position offers a variety of shifts, including 1st, 2nd, and 3rd.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• High school diploma or GED
• Work experience in domestic violence, social services, human services or related field preferred.
• Possess the temperament to work closely with individuals and families experiencing domestic violence, homelessness, and co-occurring disorders in a therapeutic milieu.
• Ability to work flexible hours including some weekends.
• Valid driver's license and proof of auto insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Crosspoint Human Services is hiring caring, dedicated professionals to provide quality, person-centered support to individuals with diverse needs, including developmental disabilities, mental illness, and other health conditions. In this vital role, you will empower individuals to live as independently as possible while ensuring their safety, comfort, and well-being.

Responsibilities and Duties

Duties include, but are not limited to:

• Complete comprehensive assessments and collaborate with individuals served to develop a care plan that is tailored to their unique needs and goals.
• Provide assistance and ongoing support for obtaining and maintaining a safe, stable living environment.
• Provide or arrange for employment, vocational support, and skills training.
• Provide or assist in arranging for needed support services.
• Work closely with members of the interdisciplinary team to coordinate care.

Job Requirements:

• Requires a Bachelor's degree in counseling or related field.
• Knowledge of serious mental illness, addictions and developmental disabilities.
• Excellent assessment, counseling and training skills.
• Valid driver's license and proof of automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

Are you passionate about supporting survivors of domestic violence and helping them navigate complex systems? Join our team as a Domestic Violence Legal Advocate and make a meaningful difference in the lives of survivors. The Domestic Violcence Legal Advocate will offer information about the legal system and the Illinois Domestic Violence Act to survivors and their families. You will help survivors understand their legal rights, provide hands-on support with paperwork and court processes, and connect individuals to critical resources. In this role, collaboration and a commitment to advocacy are key to helping individuals access the resources and support they need.

Responsibilities and Duties

Duties include but are not limited to:

• Provide support, referrals, and assistance to individuals served.
• Collaborate with internal team and external partners to ensure individuals receive appropriate support and resources.
• Accompany individuals to court and attend court proceedings as needed.
• Provide information and guidance regarding the legal system and the Illinois Domestic Violence Act.
• Serve as a liaison between the agency, the criminal justice system, and local law enforcement.

Crosspoint Human Services offers comprehensive on the job 40 hour domestic violence training.

Job Requirements:

• Requires Bachelor’s degree in social services or related field, or equivalent in life and/or professional experience.
• Minimum three years work experience in domestic violence, legal area or human services field preferred.
• Excellent assessment, counseling, and training skills.
• Valid Driver's License and automobile insurance.

Visit https://www.crosspointhumanservices.org/join-our-team for more information regarding Crosspoint Human Services' benefit package.

About Crosspoint Human Services

Crosspoint Human Services is an Equal Opportunity Employer in accordance with federal and Illinois law. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.